Effective Development of User Documentation
We cover the process of creating user documentation for software products, such as document structure, the rules for outlining and formatting, and documentation quality criteria.
This training intended for those who are already acquainted with the basics of BPMN notation and have some experience in business process modelling.
To be determined
Until quite recently, it seemed that you just needed to describe a company’s business processes to make them more easily manageable and transparent. However, existing practice shows that it can be quite difficult to correctly outline the boundaries of some processes. Moreover, in certain circumstances, various conditions and factors can impact the activities of employees, and therefore, it’s very hard to describe such activities as a clear and understandable process at all (sometimes almost impossible or makes no sense).
This course helps to expand understanding of how business processes can be analyzed and modeled. It is intended for those who have already become acquainted with the basics of BPMN notation and have some experience in business process modeling. During the course, participants learn and discuss the following:
In addition, the course gives participants a basis for two other notations that are designed to fill gaps inherent in BPMN. This notation allows you to design separate detailed models instead of laconic “ad-hoc activity” and “business rule” boxes on the BPMN diagram:
DMN and CMMN, together with BPMN, form the so-called “Triple Crown” – a suite of process improvement standards that allows analysts to model any situation in any kind of business.
Upon completion, participants will be able to:
This course is good for Business analysts and Consultants, Process managers, and IT professionals who understand BPMN fundamentals and are ready to elevate their skills.
This course will be useful for persons who directly deal with business process modeling, development, and automation:
Essential Requirements:
Preferred Requirements:
Theory – 10.7 hours (67 %), practice – 5.3 hours (33 %)