Business Process Modeling with BPMN - Advanced Level

Until quite recently, it seemed that you just needed to describe a company’s business processes to make them more easily manageable and transparent. However, existing practice shows that it can be quite difficult to correctly outline the boundaries of some processes. Moreover, in certain circumstances, various conditions and factors can impact the activities of employees, and therefore, it’s very hard to describe such activities as a clear and understandable process at all (sometimes almost impossible or makes no sense).

This course helps to expand understanding of how business processes can be analyzed and modeled. It is intended for those who have already become acquainted with the basics of BPMN notation and have some experience in business process modeling. During the course, participants learn and discuss the following:

• How to use rarely used BPMN elements like errors, non-interrupting events, and escalation;
• What mistakes do modelers often make and how to avoid them;
• What best practices can be used for business process modeling;
• How to use the ready-made model for the business process simulation.

In addition, the course gives participants a basis for two other notations that are designed to fill gaps inherent in BPMN. This notation allows you to design separate detailed models instead of laconic “ad-hoc activity” and “business rule” boxes on the BPMN diagram:

• CMMN (Case Management Model and Notation) allows to model ad-hoc, knowledge-worker-driven processes (which are not just chains of sequential activities);
• DMN (Decision Model and Notation) provides a clear, structured description for business rules (that can be easily transformed into requirements set for process automation).

DMN and CMMN, together with BPMN, form the so-called “Triple Crown” – a suite of process improvement standards that allows analysts to model any situation in any kind of business.

Upon completion, participants will be able to:

• Model complex business processes using advanced BPMN constructs;
• Clear distinguish situations when CMMN has to be used instead of BPMN;
• Describe even complicated business rules in a compact structured form by DMN;
• Validate process changes, identify bottlenecks, and assess resource workloads through business process simulation.

This course is good for Business analysts and Consultants, Process managers, and IT professionals who understand BPMN fundamentals and are ready to elevate their skills.

• Extend trainees’ knowledge of BPMN.
• Introduce trainees to new notations: DMN (for decision modeling) and CMMN (for business case modeling).
• Review the best practices for standard business case modeling.
• Acquire the skills of business process simulation.
• Reinforce acquired knowledge through solving practical tasks with popular modeling tools.

• Test for basics of BPMN 2.0 – [practice - 1 hour]
• Overview of typical errors in applying of BPMN 2.0 – [theory - 1.5 hours]
• Modelling patterns and anti-patterns – [theory - 0.7 hour]
• Modelling inter-process communication – [theory - 1.5 hour; practice – 1 hour]
• Modelling of typical situations that often arise in business practice – [theory – 1 hour; practice – 1 hour]
• Difficult and rarely used elements of BPMN – [theory - 2 hours; practice – 0.5 hour]
• Business process simulation – [theory – 0.5 hour; practice – 1.5 hour]
• DMN: Notation for model making of decisions – [theory - 1.5 hour; practice – 0.3 hour]
• CMMN: Notation for model business cases – [theory - 2 hours]

Theory – 10.7 hours (67 %), practice – 5.3 hours (33 %)