Certified business trainer, coach, expert in soft skills and human potential.
Has been developing and delivering trainings since 2005.
Achievements:

• Development of customer relations skills in a large retail network that were recognized to be the best among Ukraine retailers by an independent research.
• Development of corporate Institute of Internal Trainers with more than 40 active participants.
• Successful experience of working with customers in retail, IT, manufacturing, and tourism, with citizens of Ukraine, Russia, Romania, Turkey, and Thailand.
• Projects that resulted in significant increase in company income by 10-40% due to soft skills development of the employees.

Certified business trainer, coach, expert in soft skills and human potential.
Has been developing and delivering trainings since 2005.
Achievements:

• Development of customer relations skills in a large retail network that were recognized to be the best among Ukraine retailers by an independent research.
• Development of corporate Institute of Internal Trainers with more than 40 active participants.
• Successful experience of working with customers in retail, IT, manufacturing, and tourism, with citizens of Ukraine, Russia, Romania, Turkey, and Thailand.
• Projects that resulted in significant increase in company income by 10-40% due to soft skills development of the employees.

• communication, conflict management, sales;
• public speaking, trainer’s work, personnel development;
• time management, motivation;
• development of managerial and leadership skills.