Interpersonal Communication Skills

Interpersonal Communication Skills

Nowadays, efficient communication with those around you is critical, as technical skills alone aren’t enough in getting the job done in a “team” environment. This training addresses exactly these issues

Duration
9 hours
Course type
Online
Language
English
Duration
9 hours
Location
Online
Language
English
Code
SS-007
Schedule and prices
-
€ ... *
Training for 7-8 or more people? Customize trainings for your specific needs
Interpersonal Communication Skills
Duration
8 hours
Location
Online
Language
English
Code
SS-007
Schedule and prices
-
€ ... *
Training for 7-8 or more people? Customize trainings for your specific needs

Description

People tend to improve their technical skills in order to be more successful, while communication (soft) skills are sometimes left behind - and this is one of the reasons why we struggle to get the job done even though we know all the details. Reality shows us that we need the help of others to be more productive and raise satisfaction in our work. So, instead of applying the “trial and error” strategy in communication with others, this training course is designed to help you master those communication techniques for attaining better relationships and results while working with people around you.

certificate
After completing the course, a certificate
is issued on the Luxoft Training form

Objectives

Upon completion of this course, participants will:

  • Gain awareness of the role communications plays in achieving results;
  • Listen efficiently and confirm their understanding;
  • Provide feedback in a manner that improves relationships;
  • Ensure smooth, productive communication with other people by use of professional skills;
  • Understand and adapt to other’s needs when expressing ideas.

Target Audience

All non-managerial levels

Roadmap

Introduction

  • Training purpose
  • Training objective and benefits

Communication module

  • Communication challenges
  • Defining communication
  • Communication structure and process

Non-verbal communication

Active Listening module

Addressing effective questions module

Express an impactful message module

Providing feedback module

Schedule and prices
10:00-13:00
Code: SS-007
Location: Online
Duration: 9 hours
Language: English
Time: 10:00-13:00
€ ... *
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