Problem Solving and Decision Making
Duration
8
hours
Location
Online
Language
English
Code
SS-068
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Description
Nowadays, the ability to generate innovative solutions to workplace problems is more important than ever. As a result of the complex business environments we work in, studies conducted by Forbes state that Problem Solving & Decision Making Skills are rated as being the most important for future employees and managers.
Therefore, if you want to improve your ability to efficiently address problems and make rational decisions, this workshop provides you with the tools to succeed now and in your future career.
After completing the course, a certificate
is issued on the Luxoft Training form
is issued on the Luxoft Training form
Objectives
Upon completion of this course, participants will be able to:
- Describe and follow a rational process for problem solving and decision making;
- Apply rational thinking to work in a related environment;
- Define problems and work with specific tools to address them;
- Develop decision-making criteria;
Target Audience
Managerial and non-managerial levels.
Roadmap
Problem-Solving Process:
- Introduction to the problem-solving process and its importance in various domains.
- Understanding the different stages of problem-solving: Problem Statement, Data finding, Problem Finding, Idea Finding, Solution Finding, Acceptance Finding, Plan of Action.
Data Finding Tools:
- Techniques for gathering relevant data and information.
- Problem Finding Tools:
- Analyzing the underlying causes and factors contributing to the problem.
- Idea Finding Tools:
- Encouraging divergent thinking to generate a wide range of creative ideas.
Solution Finding Tools:
- Training in convergent thinking to evaluate and select the most viable solutions.
- Acceptance Finding Principles.