Problem Solving and Decision Making
Продолжительность
8
часы
Місцезнаходження
Онлайн
Мова
Англійська
Код
SS-068
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опис
Nowadays, the ability to generate innovative solutions to workplace problems is more important than ever. As a result of the complex business environments we work in, studies conducted by Forbes state that Problem Solving & Decision Making Skills are rated as being the most important for future employees and managers.
Therefore, if you want to improve your ability to efficiently address problems and make rational decisions, this workshop provides you with the tools to succeed now and in your future career.
Після проходження курсу видається сертифікат
на бланку Luxoft Training
на бланку Luxoft Training
Цілі
Upon completion of this course, participants will be able to:
- Describe and follow a rational process for problem solving and decision making;
- Apply rational thinking to work in a related environment;
- Define problems and work with specific tools to address them;
- Develop decision-making criteria;
Цільова аудиторія
Managerial and non-managerial levels.
Дорожня карта
Problem-Solving Process:
- Introduction to the problem-solving process and its importance in various domains.
- Understanding the different stages of problem-solving: Problem Statement, Data finding, Problem Finding, Idea Finding, Solution Finding, Acceptance Finding, Plan of Action.
Data Finding Tools:
- Techniques for gathering relevant data and information.
- Problem Finding Tools:
- Analyzing the underlying causes and factors contributing to the problem.
- Idea Finding Tools:
- Encouraging divergent thinking to generate a wide range of creative ideas.
Solution Finding Tools:
- Training in convergent thinking to evaluate and select the most viable solutions.
- Acceptance Finding Principles.