Change Management

In today's fast-paced and unpredictable business world, managing change effectively is essential for success. This Change Management training is designed to empower participants with the skills and confidence needed to navigate and lead change.
  • duration 8 hours
  • Language English
  • format Online
duration
8 hours
location
Online
Language
English
Code
SS-073
price
€ 220 *
Available sessions

To be determined

Training for 7-8 or more people?
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Description

This training program covers:

  • Understanding Change in Modern Business: Explore VUCA, BANI, and SHIVA concepts to understand today’s unpredictable environment and the inevitability of change.
  • Human Reactions to Change: Dive into the Kübler-Ross model, learn about common resistance factors, and develop skills to handle emotional responses.
  • Practical Tools for Announcing Changes: Apply the 6P algorithm to communicate changes effectively and empathetically.
  • ADKAR Model for Change Management: Learn and practice each phase of the model (Awareness, Desire, Knowledge, Ability, Reinforcement) to successfully guide teams through transitions.
  • Design Thinking Principles: Use empathy and creativity to design human-centered change strategies and solutions.
  • Big Practice: Engage in a realistic, business-driven simulation to apply all learned frameworks, tackling a complex change scenario.

 

The training is highly engaging, featuring group discussions, hands-on activities, and real-world case studies to ensure practical understanding and retention.

After completing the course, a certificate is issued on the Luxoft Training form

Objectives

  • Understand that resistance to change is normal and explore what that resistance can be.
  • Learn a framework for implementing change in the team.
  • Understand the principles of Design Thinking to apply when implementing change to engage the team.

Target Audience

  • Team Leaders, Project managers, Managers, as well as anyone who, in one way or another, is faced with managing teams and implementing change in them.

Prerequisites

  • All that is required of participants is a willingness to understand the material and a readiness to devote 8 hours of their time to learning it

Roadmap

Day 1:

1. Introduction to VUCA, BANI, and SHIVA – frameworks for understanding change in a complex world.

2. Reactions to Change:

o Deep dive into the Kübler-Ross model.

o Recognizing and addressing resistance.

3. Communicating Change:

o Applying the 6P algorithm to effectively announce and manage change.

o Practice session with fairy-tale scenario.

Day 2:

1. Mastering the ADKAR Model:

o Step-by-step exploration of Awareness, Desire, Knowledge, Ability, and Reinforcement.

o Group exercises to identify and manage challenges in each stage.

2. Introducing Design Thinking for implementing changes

o Following 5 stages of Design Thinking process: Empathize, Define, Ideate, Prototype, Test

o Learning tools to achieve results at each stage of Design Thinking session

3. Final Simulation:

o Business game: "Blackouts in Murren" (an Alpine village case study).

o Debrief session to consolidate learnings and gather feedback.

The training takes 8 hours. The ratio of theory to practice is 40 to 60

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