Problem Solving and Decision Making for Managers

Everybody has challenges. How to address them and still sleep at night is something you can work on.

Nowadays, the ability to generate innovative solutions for workplace problems is more important than ever. As a result of a complex business environment, studies conducted by Forbes®  state that Problem Solving and Decision Making skills are rated as being the most important for future employees and managers.

So, if you want to improve your ability to efficiently address problems and make rational decisions, this workshop provides you with the tools you need to succeed.

Upon completion of this course, participants will be able to:

• understand the importance of a constructive environment for problem solving;
• describe and follow a rational process for problem solving and decision making;
• apply rational thinking to work related environment;
• define problems and work with specific tools to address them;
• develop decision making criteria;
• communicate the decisions in a way that encourages acceptance.

• The two main areas that impact the process of problem solving.
• The problem solving process.
• Definition of a problem.
• Tools for analyzing a problem.
• Generating alternatives.
• The decision making process.
• Tools for decision making.
• Risks related to decisions.
• Communicating the decision.