Kanban System Improvement (KMP II)

You will learn how to extend your previous knowledge established during the Kanban System Design course and explore the rollout and daily operation of a Kanban system. We will consider what type of Kanban initiative is most appropriate for your organization and how to effectively manage and evolve it over time. We cover how to improve agility with asymmetrical commitment and regular cadences for meetings and feedback. The class also covers metrics and effective policies.

The class consists of the following modules:

1. Kanban as an evolutionary change method
a. Motivation for the Kanban Method
b. Posit Science Evolutionary Case Study c. Kanban Maturity Model
2. Kanban for the enterprise
a. Review of the Kanban Method
b. Seeing Services
c. Scaling Kanban across the organization
d. Upstream Kanban
e. Emerging Roles
3. Feedback Loops
a. Introduction
b. Cadence by maturity levels
4. Improvement Techniques
a. Understanding lead time
b. Removing delays
c. Understanding variability
d. Managing bottlenecks
5. Evolutionary change approach and closure
a. Evolutionary vs. managed change

• Learn the basics of evolutionary change, why it’s the preferred humane approach and most effective at dealing with resistance to change;
• Utilize the Kanban cadences to provide important feedback loops to grow, evolve, and improve your Kanban system for continuous improvement and sustainable customer satisfaction;
• Manage dependencies across multiple Kanban systems;
• Learn the fundamental Kanban metrics to utilize them for making informed decisions;
• Learn tools for balancing demand and capacity, including managing variability, improving flow, and shaping demand.

1. Kanban as an evolutionary change method Total 3:20hrs

• Introduction to the class 0:30
• Motivation for the Kanban method 0:50
• Posit Science Evolutionary Case Study 1:00
• Kanban Maturity Model 1:00

2. Kanban for the enterprise Total 2:30hrs

• Revision of the Kanban method 0:45
• Seeing services 0:35
• Scaling Kanban across the organization 0:25
• Upstream Kanban 0:25
• Emerging roles 0:20

3. Feedback loops Total 3:00hrs

• Introduction 0:30
• Cadences by maturity levels 2:30

4. Improvement techniques Total 3:00hrs

• Understanding lead time 1:00
• Removing delays 0:45
• Understanding variability 0:35
• Managing bottlenecks 0:40
• Total 1:00hr

5. Evolutionary change approach and closure

• Evolutionary vs. managed change 1:00

Note: this timetable does not include breaks.