Assertiveness

Using assertive communication in your personal behavior is a matter of practice and more practice. And this is what this training is about – finding out about different methods and using them in practical sessions to become more effective in communicating with others.

How to live in harmony with others, express your feelings and thoughts, while respecting the rights of other people? How to defend yourself against the negative reactions of other people? How to be more confident in how/what you communicate? These are all areas we cover in this highly effective training.

This course offers a blend of theoretical knowledge and practical exercises focused on:

Basic principles of assertiveness

Understanding the core concepts of assertiveness and how it differs from aggressiveness and passiveness.

Exploring the benefits of assertive behavior and its impact on self-esteem and relationships.

Practical assertiveness exercises

Step-by-step approach to developing assertive communication skills through hands-on practice.

Techniques for setting personal boundaries and communicating needs effectively.

Interpersonal relationships and assertiveness

Understanding life positions and their influence on interpersonal interactions.

Building trust and respect in relationships through assertive communication.

Upon completing this course, participants will be able to:

Develop assertive communication skills

Communicate needs and rights effectively without infringing on the rights of others.

Recognize and differentiate between assertive, aggressive, and passive behaviors.

Set and maintain personal boundaries

Identify personal boundaries and develop strategies to maintain them.

Use assertive techniques to protect one's well-being and happiness.

Apply assertive techniques in real-life scenarios

Practice assertive communication in everyday situations through role-playing and group activities.

Gain confidence in applying assertive behavior to enhance personal and professional life.

During the training, participants will:

• Take care of their own interests while considering others;
• Adjust their form of expression to the situation and person, giving constructive feedback;
• Increase motivation and effectiveness in communication;
• Recognize, prevent, or resolve conflicts positively;
• Raise their self-esteem.

• Assertiveness - what is it? The concept and foundations of assertiveness;

• Assertive behavior versus other behaviors

• I have a right to... - personal rights and their importance in improving the quality of relationships with other people;

• Specific tools for Assertive communication

• Giving constructive feedback – how to talk and not get into conflicts

• Escalating assertion – Pamela Butler’s 4 steps

• Saying „NO” – how to refuse and at the same time maintain good relationships

• Reacting to criticism and verbal attack

• Work on positive self-talk - how to increase your self-esteem.