Delivering Difficult Information for Managers
Delivering difficult information exposes managers/leaders to stress of face-to-face contact with the reactions and emotions of the other side, as well as the experience of helplessness.
21 courses
Delivering difficult information exposes managers/leaders to stress of face-to-face contact with the reactions and emotions of the other side, as well as the experience of helplessness.
Clients are the center of any performance driven company. To have a client oriented company means to build a constructive culture that provides to both employees and external customers the wright environment to grow and succeed.
Effective business communication is crucial and presentations play a vital role. A well-prepared presentation is concise, uses visual aids, and captures the audience's attention. Therefore, it's best to prepare and follow a structured process to ensure the smooth flow and effective delivery of your message.
The training is focused on the ethical application of Cialdini’s six principles to produce lasting change and avoid common influence traps.
For a new manager, this course works like a compass: it gives you the sense of direction and the right course to get to your destination.